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Up to 72%

Lower Cost Per Lead

targeted vs. standard campaigns

$10–$15

Cost Per Phone Call

with proprietary targeting

20–38

Contacts Per Campaign

at significantly lower spend

2Γ—

Data Audience Value

direct list + lookalike layer

Client Overview

A Local Garage Door Company Looking for a Smarter Path to Leads

This client is an established residential and commercial garage door service provider serving a competitive local market. Their business runs entirely on inbound service calls β€” homeowners and property managers reaching out for installation, repair, spring replacement, and opener service.

Like many local service businesses, they had been running Meta ads for some time. They were generating calls β€” but at a cost that made scaling feel impossible. Something had to change.

πŸ“‹ Client Snapshot

  • Industry

    Garage Door Services β€” residential & commercial

  • Location

    Local Service Market (Withheld)

  • Platform

    Meta Advertising (Facebook & Instagram)

  • Test Window

    30-Day Controlled Campaign Test

  • Challenge

    $35–$90 per phone call using standard Meta targeting β€” unpredictable volume, high waste

  • Goal

    Lower cost per qualified contact while maintaining or increasing call volume

The Problem

The Problem

The client came to us with four active Meta campaigns β€” all running simultaneously across their local market. While calls were coming in, the cost was difficult to justify. Depending on the campaign, they were paying anywhere from $35 to $90 for a single qualified phone call.

The core issue wasn’t the platform. Meta is a powerful tool. The issue was the audience data feeding it. Standard Meta targeting relies on passive behavioral signals β€” people who once engaged with home improvement content, liked a hardware store page, or scrolled past a home renovation video. That’s not the same as someone who is actively searching for a garage door company right now.

  • High CPL Variance

    $35–$90 per call with no consistency across campaigns

  • Unqualified Reach

    Meta’s native targeting cast too wide a net

  • Passive Audiences

    Reaching people with general interest, not active intent

  • Scaling Friction

    High CPL made it hard to justify increasing budget

πŸ“‹ Client Snapshot

Before β€” Standard Campaigns
Campaign A $35 / Call
Campaign B $45 / Call
Campaign D $80 / Call
Campaign D $90 / Call

After β€” Targeted Data Campaigns

Targeted β€” Campaign 1 (25 Contacts) $9.48 / Call
Targeted β€” Campaign 2 (20 Contacts) $10.15 / Call
Targeted β€” Campaign 3 (38 Contacts) ~ $10–16 / Call
Our Approach

We Replaced Guesswork with Proprietary Intent Data

Our solution was to introduce a proprietary targeted data layer β€” a real-time list of consumers actively searching for garage door services in the client’s local market. Rather than relying on Meta’s passive interest signals, we fed the algorithm something far more valuable: verified purchase intent.

To ensure a rigorous, apples-to-apples comparison, we ran both campaign types simultaneously: standard campaigns continued without changes, while the targeted data campaigns launched alongside them in the same market, same platform, same 30-day window.

  • 01

    Sourced In-Market Intent Data

    Identified consumers actively searching for garage door services in the client’s local market using our proprietary data pipeline β€” not demographic guesses, real intent signals.

  • 02

    Built Custom + Lookalike Audiences

    Loaded the intent list as a Meta custom audience, then constructed a lookalike audience seeded from those same high-intent profiles β€” doubling the audience value from a single data source.

  • 03

    Ran a Controlled Side-by-Side Test

    Standard campaigns ran unchanged while targeted campaigns ran in parallel. 30 days. Same market. Same platform. Clean data for a definitive comparison.

βš™οΈ Campaign Architecture

  • Platform

    Meta Advertising (Facebook & Instagram)

  • Test Type

    Concurrent A/B: Standard vs. Targeted Data

  • Data Source

    Proprietary in-market consumer intent list β€” local garage door service searchers

  • Audiences

    Direct list targeting + Lookalike audience built from same data

  • Goal Event

    Phone call (contact action) β€” inbound service calls

  • Duration

    30 days β€” same window for both campaign types

  • Market

    Local service market β€” identical geographic targeting across all campaigns

Key Actions Taken

Three Moves That Changed the Numbers

  • 01

    Deployed Proprietary Intent Data

    We sourced a real-time list of local consumers actively searching for garage door services in the client’s market. This data identifies people at the moment of purchase intent β€” not casual browsers, not general home improvement fans.

  • 02

    Built Lookalike Audiences from the List

    The in-market data list served as a high-quality seed for Meta’s lookalike audience builder. The resulting audience reflected the profile of real, active buyers β€” extending reach while maintaining quality. One data source, two performing audiences.

  • 03

    Ran a Controlled 30-Day Comparison

    Standard and targeted campaigns ran simultaneously in the same geographic market. This eliminated external variables and produced a clean, verifiable performance comparison β€” straight from Meta Ads Manager.

Tools & Techniques

What We Used to Deliver These Results

  • Proprietary In-Market Data

    Real-time consumer intent data identifying active garage door service searchers in the client’s local market β€” the core targeting advantage that drove the CPL drop.

  • Meta Custom Audiences

    The in-market list was loaded directly into Meta as a custom audience, giving the ad algorithm a high-quality pool to serve β€” and measure β€” with precision.

  • Meta Lookalike Audiences

    Seeded from the in-market list to build a scaled audience of consumers who mirror the behavior and demographics of verified garage door buyers. Extends reach without sacrificing quality.

  • Facebook & Instagram Ad Placements

    Campaigns ran across Meta’s full placement inventory, allowing the algorithm to optimize delivery to the highest-performing surfaces for inbound call generation.

  • Call Tracking & Contact Action Measurement

    Cost-per-phone-call was the primary success metric, measured directly in Meta Ads Manager as a contact action β€” providing a clean, apples-to-apples comparison across campaigns.

  • Concurrent A/B Test Structure

    Standard and targeted campaigns ran simultaneously β€” same market, same platform, same time window β€” eliminating seasonal and external variables from the comparison.

The Results

Our Strategy Delivered Exactly What the Data Promised

All figures sourced directly from Meta Ads Manager. Standard and targeted campaigns ran concurrently in the same geographic market over the same 30-day period.

Up to 72%

Reduction in Cost Per Lead

$10–$15

Per Qualified Phone Call

38

Max Contacts in One Campaign

Metric Targeted Data Campaigns Targeted Data Campaigns Result
Cost Per Phone Call $35 – $90 $10 – $15 ↓ Up to 72% lower
Contacts Per Campaign Inconsistent / unqualified 20 – 38 contacts Higher quality & volume
Audience Source Meta Interest Targeting In-Market Intent List Active vs. passive intent
Lookalike Layer Not used Yes β€” seeded from data list 2Γ— audience reach
Overall Efficiency Baseline β€” high cost, high variance Consistent, scalable CPL Same budget, more calls
Standard Campaigns β€” No Data Targeting Avg: ~$62.50/call
Campaign Spend Cost/Call
Standard β€” Campaign A β€” $35
Standard β€” Campaign B β€” $45
Standard β€” Campaign C β€” $80
Standard β€” Campaign D β€” $90
Targeted Data Campaigns β€” In-Market + Lookalike Avg: ~$11.54/call
Campaign Spend Cost/Call
Targeted β€” Campaign 1 (25 contacts) $237 $9.48
Targeted β€” Campaign 2 (20 contacts) $203 $10.15
Targeted β€” Campaign 3 (38 contacts) β€” $10–15
Why It Worked

The Reason for the Gap Isn't Luck β€” It's Data Quality

  • 01

    Active Intent vs. Passive Interest

    Meta’s standard targeting reaches people who have shown general interest in home services. Our proprietary data reaches people who are actively searching for your specific service in your market right now. That distinction drives the entire CPL gap.

  • 02

    Lookalike Quality Starts With Seed Quality

    Most lookalike audiences are seeded from website visitors or broad email lists β€” audiences of mixed intent. Ours was seeded from verified in-market buyers. When the seed is right, the lookalike is right.

  • 03

    Better Signals Compound Over Time

    When Meta’s algorithm receives higher-quality engagement signals from a more qualified audience, delivery efficiency improves. The targeted data advantage doesn’t just hold β€” it gets stronger as campaigns run and optimize.

Long-Term Impact

A Scalable Foundation for Ongoing Growth

The 30-day test didn’t just produce better numbers β€” it validated a repeatable system. The client now has a proven, data-backed Meta advertising strategy that can be expanded with confidence. More budget doesn’t mean more wasted spend; it means more qualified phone calls at a predictable, manageable cost.

And because this targeted data approach is not specific to garage doors or any single market, the same methodology is available for any service-based business, in any market we cover.

  • Predictable Cost Per Lead

    Identified consumers actively searching for garage door services in the client’s local market using our proprietary data pipeline β€” not demographic guesses, real intent signals.

  • Scalable Audience Infrastructure

    Loaded the intent list as a Meta custom audience, then constructed a lookalike audience seeded from those same high-intent profiles β€” doubling the audience value from a single data source.

  • A Proven Template for Other Verticals

    Standard campaigns ran unchanged while targeted campaigns ran in parallel. 30 days. Same market. Same platform. Clean data for a definitive comparison.

The ROI Breakdown

Standard Campaign Average
$62.50

average cost per phone call

Targeted Data Average
$11.54

average cost per phone call

Savings Per 100 Calls
$5,096

recovered per 100 qualified phone calls at same volume

Client Testimonial

What Our Client Had to Say

Ready to Get Started?

Want Results Like These for Your Service Business?

This targeted data approach works for garage doors, HVAC, roofing, plumbing, and any other service where homeowners actively
search for help. Let’s see what it can do for your market.

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